Admin & Contact Center
PNB provides comprehensive administrative support services with full-time dedicated assistants who are highly experienced in supporting your team. We understand that hiring the right administrative staff can be a time-consuming and expensive process, but outsourcing to PNB in Sri Lanka ensures that you get the most qualified candidates without compromising on quality.
In addition to administrative support, PNB also offers exceptional contact center services to meet your customer service needs. Our trained professionals can handle all aspects of your contact center, including inbound and outbound calls, email, and chat support. With PNB, you can rest assured that your customers will receive the best possible service and support, allowing you to focus on growing your business.
In addition to administrative support, PNB also offers exceptional contact center services to meet your customer service needs. Our trained professionals can handle all aspects of your contact center, including inbound and outbound calls, email, and chat support. With PNB, you can rest assured that your customers will receive the best possible service and support, allowing you to focus on growing your business.
Administration & Other Support Services
Call center administration and other support services help see real-time information to understand the live status within the facility. The Call Centre Admin module includes features
that allow rapid visual appraisal of agent status and current queues.
Contact Centers
PNB Holdings provides Contact Center services that cater to your business needs, whether you require inbound or outbound customer support. Our highly trained team ensures that your customers are well taken care of and receive the support they need to achieve their goals, making their experience with your brand a positive one.